Ecommerce solution

Retailer functionality

Feature or option Help consumers to…

Simple content management system (CMS)

Change and update your ecommerce store easily

Define CMS access rights on a per-user basis

Keep your store systems secure

SKU-based system controlled through the CMS

Offer any number of options per product (eg size, colour, style) and sub-options (eg small, medium, large)

Customise your home page and other areas through the CMS

Control and update your online merchandising

Unlimited product categories and sub-categories

Create an ecommerce store that can showcase your full range of products

Create ‘product pools’

Sell related products from different categories

Choice of how products are displayed

Select the best way to showcase your products

Add graphic overlays to product images (if connected to a warehouse management system, these can appear automatically)

Draw attention to 'sale', 'exclusive' or 'new' items, for example

Phone sales

Take telephone orders using the CMS to process them

Special offers such as ‘buy one get one free’ Gift vouchers with flexible expiry dates

Run special promotions on specific products, categories or customers’ whole baskets’

Shipping offers, based on basket values

Encourage higher transaction values

Blogs

Build engagement with consumers by establishing a dialogue about subjects relevant to your goods and market, while generating content for search engines

Blogs that also sell

Show information from the online store on the blog pages

Integrated mailing list (CMS monitored)

Build a mailing list with industry best practice double-opt in procedure

Competition system (CMS controlled)

Run multiple competitions at once. They can be multiple choice, lucky dip or free text ("I deserve this prize because...")

Choice of shipping options

Select the most appropriate shipping method based on weight or volume or set fixed charges per item/address

International shipping, multi-currency options

Ship to overseas customers

Invoices and packing slips

Automatically print invoices and packing slips with peel-off address labels for returns

Choice of payment gateways

Integrate with any major secure payment gateway

Fraud-prevention measures such as pre-authorisation of payments and order routing depending on fraud flags

Minimise the risk of fraud

Automatic XML (Extensible Markup Language) product feeds

Sell through other online stores (eg Amazon), affiliates or Google Merchant

Integration with all major warehouse, stock management, accounting and analytics systems

Choose whether to operate ecommerce as an independent enterprise or integrate it fully or partially.

Detailed monitoring of warehouse transactions

See all warehouse transactions, including a log of stock level and pricing updates, if integrated

Stock buffers

Control selling of items that are low in stock

Set VAT rates

Change VAT rates easily

Different size images

Upload only one image and automatically created different size images for different parts of your store.

Customisable email notification automatically generated by a new order, changes in order status, out-of-stock items being back in-stock or other triggers

Estimated delivery dates automatically fed through from the shipping calendar

Frequenty Asked Questions

Customers control panel

Reduce your workflow while supporting customer service functions

Flexible, comprehensive reports, including products viewed, products purchased, order totals by value/items, and average orders by value/items, promotional code activity, customer origins, search terms report and the most profitable customers

Receive detailed reports set to the time period of your choice and downloaded in CSV format for Excel and statistical analysis packages

Web traffic analytics integration

Use any package and provider of web traffic analytics in the most suitable format

Widget for personal computer screens

See up-to-the-minute sales data

Powerful promotions systems

Make people spend more!